General Terms and Conditions of Sale

Your stay begins here

At Domaine San Martinu, we believe that hospitality begins well before your arrival.

These General Terms and Conditions of Sale are intended to inform you transparently about the terms of booking, payment, and stay at our establishment.

By confirming your reservation, you accept these terms and conditions in their entirety.

We thank you for your trust and look forward to welcoming you soon in the heart of authentic Corsica.

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1. Presentation of the establishment

Domaine San Martinu is an accommodation establishment located in Rapale, Haute-Corse, offering rooms, suites, villas, and hotel services in a privileged setting.

The establishment is operated by:

ORIZONTE OSTERIA & RESIDENZA SAS

20246 Rapale – Haute-Corse – France

contact@domainesanmartinu.com

+33 (0)6 85 02 96 66

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2. Booking

Reservations can be made:

- directly on our website;

- by email;

- by phone;

- through approved booking partners.

The reservation becomes final once:

- Domaine San Martinu confirms availability;

- the payment terms for the selected rate are met.

A confirmation is sent to the client by email.

Domaine San Martinu reserves the right to refuse any reservation that does not comply with these terms or that may disrupt the proper functioning of the establishment.

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3. Our rates

Rates are shown in euros (€), all taxes included, excluding the tourist tax where applicable.

They include only the services expressly mentioned at the time of booking.

Rates may change at any time.

However, the price confirmed at the time of your reservation remains guaranteed.

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4. Booking guarantee

Depending on the selected rate, a deposit or prepayment may be requested to secure your stay.

The exact terms are stated in your booking confirmation.

Payment can be made by:

- credit card;

- bank transfer;

- or any other method accepted by the Domaine.

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5. Cancellation policy

Because every stay is carefully prepared, cancellation terms vary depending on the rate booked.

Unless specific terms are stated at the time of booking:

- free cancellation up to 14 days before arrival;

- between 14 and 7 days before arrival: 30% of the stay amount will be withheld;

- less than 7 days before arrival, early departure, or no-show: the full stay may be charged.

The specific terms indicated at the time of booking take precedence over these provisions.

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6. Modifying a reservation

Any request for modification is considered with the greatest care.

We do our utmost to accommodate your request, subject to availability.

A rate difference may apply depending on the newly selected services.

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7. Arrival and departure

To help us prepare your accommodation under the best conditions:

Arrival (Check-in)

From 4:00 PM

Departure (Check-out)

Before 11:00 AM

Early arrival or late departure may be offered subject to availability and may incur an additional charge.

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8. Occupancy of accommodations

Accommodations are designed to host the number of guests indicated at the time of booking.

Any additional guest must be declared and approved in advance by Domaine San Martinu.

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9. Pets

Because we know that some companions are part of the journey, pets may be accepted only upon prior request.

Domaine San Martinu reserves the right to decline certain requests depending on the accommodation's layout.

Owners remain fully responsible for their pet throughout the stay.

Any damage may be charged.

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10. Respect for the premises

Domaine San Martinu is a place of calm, relaxation, and sharing.

We kindly ask all our guests to respect:

- the accommodations;

- the common areas;

- the facilities;

- the peace and quiet of other guests.

Any damage, whether intentional or accidental, may be charged.

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11. Liability

Each guest remains responsible for their personal belongings.

Domaine San Martinu declines all liability in the event of:

- loss;

- theft;

- items left behind;

- damage to personal belongings.

Our liability cannot be engaged in cases of force majeure or events beyond our control.

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12. Force majeure

In the event of exceptional circumstances such as natural disasters, fires, administrative decisions, pandemics, conflicts, or any other unforeseeable event preventing the normal course of the stay, each party shall be released from its obligations for the duration of the event.

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13. Personal data

Data collected during your reservation is used exclusively for managing your stay.

It is processed in accordance with our Privacy Policy.

Domaine San Martinu is committed to protecting the confidentiality of your personal information.

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14. Complaints

Your satisfaction is our priority.

Any issue encountered during your stay should be reported as soon as possible so that our team can respond quickly.

Any complaint can be sent to:

contact@domainesanmartinu.com

Each request will be carefully reviewed.

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15. Consumer mediation

In accordance with the provisions of the French Consumer Code, any consumer client has the option, in the event of an unresolved dispute, to use a consumer mediator free of charge, whose contact details will be provided upon request or are included in the establishment's legal notice.

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16. Applicable law

These General Terms and Conditions of Sale are governed by French law.

In the event of a dispute, the parties will first seek an amicable solution before initiating any legal proceedings.

Failing an agreement, the French courts shall have sole jurisdiction.

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Last updated

Version effective as of July 19, 2026.

Domaine San Martinu reserves the right to modify these General Terms and Conditions of Sale at any time.

The applicable terms are those in effect on the date of your reservation.

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Looking forward to welcoming you

Every stay at Domaine San Martinu is designed as a moment of serenity, where Corsican authenticity, comfort, and attention to detail come together to offer you a unique experience.

We thank you for your trust and hope to have the pleasure of welcoming you soon in Rapale.